Terms of Service

Effective November 12, 2026

Communications venue and document software

Animal health and veterinary hold harmless

To the maximum extent permitted by law, Buyer and Breeder expressly agree that PupVault has no liability for animal health, parvo, parasites, congenital or genetic defects, vaccinations, veterinary expenses, or mortality. All health representations and guarantees exist strictly between Buyer and Breeder.

Breeders are solely responsible for accurate health disclosures, vaccinations, animal care, listing representations, and compliance with animal-sale laws. Buyers must arrange a licensed veterinary exam within 48 hours of pickup to validate any breeder-offered health guarantee, subject to mandatory legal rights.

Offline and peer-to-peer payments

PupVault does not process or hold puppy deposits or purchase funds and, to the maximum extent permitted by law, has no liability for cash, Zelle, Venmo, Cash App, or wire transfers exchanged between users. PupVault charges separately for its own software subscriptions and listing boosts through Stripe.

Zero Responsibility & Venue-Only release

PupVault is solely a communications venue and document software provider. PupVault is never a breeder, broker, agent, dealer, or party to any puppy sale or contract, and is not a lender. PupVault does not own, inspect, or guarantee animals. To the maximum extent permitted by law, Buyer and Breeder expressly agree that PupVault has no liability for animal health, parvo, parasites, congenital or genetic defects, vaccinations, veterinary expenses, or mortality. All health representations and guarantees exist strictly between Buyer and Breeder. PupVault does not process or hold puppy deposits or purchase funds and, to the maximum extent permitted by law, has no liability for cash, Zelle, Venmo, Cash App, or wire transfers exchanged between users. PupVault charges separately for its own software subscriptions and listing boosts through Stripe. To the maximum extent permitted by law, all users, including Buyer and Breeder, expressly release and hold PupVault and its owner(s) harmless from all claims, damages, veterinary bills, fraud, disputes, and losses arising from interactions, promises, or sales between users, including animal health, genetics, temperament, registration papers, payments, deposits, refunds, and transport. This release does not waive any right or liability that cannot legally be waived. Each party's signature records that party's acceptance; a buyer signature does not sign on behalf of the breeder.

Cumulative liability limit

To the maximum extent permitted by law, PupVault's total cumulative liability to a user under any legal theory is capped at the lesser of the exact amount that user paid to PupVault in the preceding 30 days and $11.99. This is $0 for free buyers and $0 during the 7-day free trial when no monthly subscription charge has been paid. The cap increases to no more than $11.99 only after a paid monthly subscription charge is processed, even if subscription or boost payments were higher. Payments to breeders are not payments to PupVault. This limitation does not exclude liability or remedies that applicable law does not allow to be limited.

Founder membership free trial

Eligible new Founder members receive one 7-day free trial per user account and email address. A valid payment method is required upfront. Unless canceled in the Breeder Portal before the trial ends, the subscription automatically converts to $11.99/month on Day 8. Returning accounts go directly to standard billing without another trial. Canceling during the trial retains access until the trial ends; canceling a Founder subscription forfeits the introductory rate on returning.

Pricing, cancellation, and platform discontinuation

Founder introductory rate for the first 10,000 breeders. The current introductory subscription is $11.99/month; the regular subscription is $15.00/month. Listing boosts are $4.00 for 30 days.

*Introductory launch pricing; platform terms and rates subject to change.

Canceling a subscription retains access until the paid period ends, after which the storefront is hidden. A founder who cancels loses the introductory rate on returning. No plan switching is offered.

To the maximum extent permitted by law, PupVault reserves the right, at its sole discretion, to modify rates, suspend or terminate any user account, or permanently discontinue the platform at any time, without prior notice, penalty, or liability for lost sales or opportunities. Any notice, consent, refund, or other protection required by applicable law remains in effect; this clause does not authorize unlawful charges or waive mandatory rights.

Asset sales and assignment

To the maximum extent permitted by law, PupVault may freely assign, transfer, or sell its domain (pupvault.net), platform assets, code, database, and active subscriptions to an acquiring entity without additional notice or user consent, except where notice, consent, or another safeguard is required by law. Transfers of personal information remain subject to the Privacy Policy and applicable privacy law.

Safety and lawful use

Keep conversations inside PupVault. Do not share phone numbers or send deposits before signing the digital Bill of Sale. Do not impersonate others, misrepresent animals, harass users, or use the service for fraud. Meet in a well-lit public location rather than a private residence.

Rights preserved

Nothing in these terms or a Bill of Sale waives rights or remedies that cannot legally be waived, including applicable animal-sale and consumer protections. California deposits, reservation holds, and application fees remain refundable as required by law. PupVault's document templates are not legal advice.